We ship to US addresses only, and most orders arrive within 7–14 business days depending on your zip code. So sit tight — your new treasure is on its way!

Unfortunately, we currently only ship within the United States. We hope to expand in the future, so stay tuned!

We've got you covered! Just reach out to us and we'll provide your tracking information so you can follow your package every step of the way.

We're so sorry if that happens! If your order arrives damaged during transit, we'll make it right with a replacement or a full refund. Just contact us and we'll take care of you.

Not in love with your order? No worries — we accept returns within 30 days of your purchase date. We want you to be happy with every single item you get from us.

Easy! Just shoot us an email letting us know you'd like to return an item and we'll walk you through the rest.

Once we process your return, refunds are typically issued within 1–3 business days. Keep in mind it may take a little extra time for the amount to show up on your credit card statement depending on your bank.

We don't offer direct exchanges at this time. To get something different, simply return your original item first and then place a new order for whatever catches your eye next!

Absolutely! We only sell officially licensed products, so you can shop with confidence knowing everything on Favorite Spot is the real deal.

Yes, we do carry a selection of pre-owned items alongside our new products. Each listing will clearly indicate whether an item is new or pre-owned.

We do our best to restock popular items when they sell out, but lead times can vary depending on availability in Japan. If something you love is out of stock, keep checking back — good things are worth the wait!

We don't offer pre-orders at this time, but make sure to follow us on social media so you're the first to know when new items drop!

Nope! You can check out as a guest without creating an account. That said, creating an account makes it easier to manage your orders and stay up to date on all things Favorite Spot.

We accept all major payment methods, so you can check out quickly and easily without any hassle.

100%! We use a secure payment system to ensure your personal and payment information is always protected. Shop away with peace of mind!

We don't offer payment plans directly at this time. We recommend checking with your credit card provider, as some cards offer installment options that may work for you.